· Are you the owner of a small business and do you find that as much as you try to organise your day and your “to do” list, there are competing demands on your time?
- Do you want to improve communication with your customers?
- You know that your customers’ opinion of you and your business is crucial to the growth and sustainability of your business, but where do you start?
- Have you been meaning to make those important customer service calls such as:
· Welcome calls
After sales follow-up calls
Informing customers about a new service
Conduct a survey……………
But you don’t have the time because of your other competing demands
- You are not in the position to employ someone right now because of the costs involved such as salary, national insurance, and holiday pay.
Outsourcing to a virtual assistant who is an experienced customer service and customer retention professional could be the answer. It will save you the time, money, and of course the stress.
Folowing your project brief we can lighten the load by making those calls,supporting you in nurturing your customers and growing your business.