Blog Archives

Why should donor retention be important to Charities?

It has been a tough few years for charities, particularly the small and medium sized charities. Funding,or rather the lack of it will always be an issue, but perhaps more so now in these challenging times. Being able to get

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Adapting your business to the needs of your business customers

In the business to business relationship being able to adapt to your customers’ needs means you will be at a distinct business advantage. Most consumers whether B2B or B2C value that personal touch and attention to detail, particularly in these

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The Importance of a call in B2B customer retention

  What is the link between telemarketing and customer retention? The nature of the B2B relationship means that many businesses who sell to other businesses do so normally after a series of calls, meetings and discussions. As a business owner

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